Delivery Policy
UK Delivery
| Service | Cost | Estimated Delivery |
|---|---|---|
| Royal Mail Standard | FREE | 4–7 working days |
| Expedited | £15.00 | 2–5 working days |
All UK orders are dispatched via Royal Mail. Tracking information is provided once your order has been collected by the courier.
International Delivery
We ship worldwide. International orders are sent via the most cost-effective tracked service (Royal Mail International or TransGlobal Express). Delivery times vary by destination — typically 7–21 working days.
Please note: International customers may be liable for import duties, taxes and customs fees levied by their country. These charges are the responsibility of the recipient. For EU orders, we include IOSS registration where applicable.
Dispatch Days
Orders are dispatched Monday to Friday. Orders placed after our daily dispatch cut-off will be included in the next working day’s dispatch.
Tracking Your Order
You will receive a dispatch confirmation email with tracking details once your order has been collected by the courier. Track your parcel directly with Royal Mail or your designated carrier.
Order by Phone
Prefer to order by phone? Call us — a small admin fee may apply. See our website header for our phone number and opening hours.