Privacy Policy

1. Introduction

Book Addiction (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data when you visit our website and purchase from us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Book Addiction, 10 Nightingale Close, Chartham Hatch, Canterbury CT4 7NB, United Kingdom. Email: info@bookaddiction.co.uk.

3. Data We Collect

• Name and contact details (email, phone, postal address)
• Payment information (processed securely by Stripe — we never store card details)
• Order history and wish list data
• Website usage data via cookies and analytics

4. How We Use Your Data

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Manage your wish list and notify you of availability
• Improve our website and services
• Comply with legal obligations (e.g. tax records)

5. Lawful Basis

We process your data under: (a) contractual necessity — to fulfil your order; (b) legal obligation — tax and accounting records; (c) legitimate interest — improving our services; (d) consent — marketing communications.

6. Data Sharing

We share data only with: payment processors (Stripe), shipping providers (Royal Mail, TransGlobal Express), and marketplace platforms where your order originated (AbeBooks, Biblio). We never sell your data to third parties.

7. Data Retention

Order data is retained for 7 years for tax compliance. Account data is retained while your account is active. You may request deletion at any time.

8. Your Rights

Under UK GDPR you have the right to: access your data, rectify inaccuracies, request deletion, restrict processing, data portability, and object to processing. To exercise these rights, visit My Data or email us.

9. Cookies

See our Cookie Policy for details on how we use cookies.

10. Contact

For privacy queries: info@bookaddiction.co.uk or write to us at the address above.